Terms of Service (General)

This policy is effective as of 22 OCTOBER 2022

Last updated: 18 OCTOBER 2026


ClimateTab's Terms of Service

ClimateTab is a subsidiary of Three Pillars Consulting. These Terms of Service govern your use of the ClimateTab™ platform, including the website located at https://climatetab.com and all related software and services provided by ClimateTab (together, “ClimateTab™”).

Where a company subscribes to ClimateTab™, these Terms of Service form part of, and are incorporated into, the SaaS Software License Agreement between Three Pillars Consulting and that subscribing company (the “Agreement”), and references to the “Customer”, “Authorized Users”, “Auditors”, and the “Audit Role” have the meanings given to them in the Agreement.

By accessing ClimateTab™, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing ClimateTab™ or using any other services provided by ClimateTab (A subsidiary of Three Pillars Consulting).

We, ClimateTab, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed Terms of Service.

This policy is effective as of 22 OCTOBER 2022

Last updated: 18 OCTOBER 2026

Limitations of Use

By using ClimateTab™, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on ClimateTab™;
  • remove any copyright or other proprietary notations from any materials and software on ClimateTab™;
  • transfer the materials to another person or "mirror" the materials on any other server;
  • knowingly or negligently use ClimateTab™ or any of its associated services in a way that abuses or disrupts our networks or any other service ClimateTab or Three Pillars Consulting provides;
  • use ClimateTab™ or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use ClimateTab™ or its associated services in violation of any applicable laws or regulations;
  • use ClimateTab™ in conjunction with sending unauthorized advertising or spam;
  • harvest, collect, or gather user data without the user’s consent;
  • use ClimateTab™ or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties; or
  • share account login credentials, or permit any person other than the Customer’s Authorized Users, and Auditors acting through the Audit Role (each as defined in Section 2 of the Agreement), to access or use the Software.

Account Access and Login Credentials

Each ClimateTab™ user account is personal to the individual Authorized User to whom it is issued. Usernames, passwords, one-time passcodes, two-factor authentication codes or devices, API keys, access tokens, and any other login credentials or means of accessing ClimateTab™ (together, “Account Credentials”) are ClimateTab’s Confidential Information and must be kept secure and confidential at all times.

By using ClimateTab™, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • share, disclose, lend, sell, or otherwise make available any username, password, or other Account Credentials to any other person, including another employee or Authorized User of the Customer;
  • allow any other person to log in to, access, or use ClimateTab™ through your user account, or pool, rotate, or use a single user account among more than one individual;
  • access or attempt to access ClimateTab™ using another person’s user account or Account Credentials;
  • grant access to ClimateTab™ to any parent company, affiliate, subsidiary, sister company, consultant, contractor, or other third party, except an Auditor acting solely through the Audit Role in accordance with Section 2.5 of the Agreement;
  • permit any person who is not an Authorized User to operate or control ClimateTab™ through screen-sharing, remote-desktop, or similar technology; or
  • circumvent or attempt to circumvent any user limit, access control, two-factor authentication, session control, or other security feature of ClimateTab™.

You must notify ClimateTab immediately at support@climatetab.com, and change any affected password, if you become aware of or suspect any loss, theft, disclosure, or unauthorized use of any Account Credentials or user account. A user account may be reassigned to another employee of the Customer only as permitted under Section 2.3 of the Agreement, and the Customer must promptly deactivate or reassign the user account of any individual who no longer requires access.

The Customer is responsible for all activity occurring under its user accounts. ClimateTab may monitor use of ClimateTab™ (including login activity, concurrent sessions, and access patterns) to verify compliance with this section, and may suspend any user account that it reasonably believes is being shared or accessed in breach of this section. Any breach of this section constitutes a material breach of the Agreement and is subject to the remedies set out in Section 2.6 of the Agreement, including payment of the then-current subscription fees for each person granted unauthorized access.

Intellectual Property

The intellectual property in the materials contained in ClimateTab™ are owned by ClimateTab and are protected by applicable copyright and trademark laws. We grant our users permission to use ClimateTab Software based on the payment of a non-transferable, non-resalable, non-tradable, software license for the Customer. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by ClimateTab at any time.

Liability

ClimateTab™ and the materials on ClimateTab™ are provided on an 'as is' basis. To the extent permitted by law, ClimateTab (A subsidiary of Three Pillars Consulting) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, or fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

ClimateTab will defend, indemnify and hold Customer harmless against claims of infringement by ClimateTab Software of a third party’s intellectual property rights, provided that: (i) Customer promptly notifies ClimateTab in writing; (ii) Customer gives ClimateTab the right to control the defence of such claims; and (iii) Customer cooperates with ClimateTab in any defence or settlement of such claims.

In no event shall ClimateTab (A subsidiary of Three Pillars Consulting) or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use ClimateTab™ or the materials on ClimateTab™, even if ClimateTab (A subsidiary of Three Pillars Consulting) or an authorized representative has been notified, orally or in writing, of the possibility of such damage. To the extent permitted by law, ClimateTab’s total aggregate liability arising out of or in connection with this Agreement shall not exceed the subscription fees paid by the Customer in the twelve (12) months preceding the event giving rise to the claim.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Our Service Level Agreement (SLA) describes certain target service levels relating to Platform availability and support. Except as expressly stated in the SLA, the SLA does not modify, and is subject to, the disclaimers and limitations of liability set out in this section.

Customer (Company) and Personal Data

Regarding how ClimateTab uses Customer (Company) Related Data and Information, please see Terms of Use (Customer Data). Regarding how ClimateTab uses Personal Data of an individual user, please see Privacy Policy (Personal Data). Regarding our platform availability and support commitments, please see our Service Level Agreement (SLA).

Pricing Changes and Subscription Renewal Terms

Pricing Changes

ClimateTab reserves the right to change subscription fees in respect of any renewal term at its discretion, based on market factors, inflation, enhanced service offerings, or added features. These changes will reflect our commitment to continuously improving the quality and scope of our services.

Notice Period for Increasing Subscription Fees

If we decide to increase our subscription fees, we will provide customers with at least 60 days' advance notice before the new fees take effect. This notice will be communicated via email to our subscribers.

Renewal Terms

Subscriptions to ClimateTab are based on an annual basis. Each subscription term lasts for one year, after which customers must actively renew their subscription agreements, including payment. SEE SCHEDULE A OF THE USER AGREEMENT FOR FURTHER DETAILS.

Communication of Changes

Since ClimateTab does not offer automatic renewal, each customer will receive a notification of any changes to the subscription fees at least 60 days before the end of their current subscription term. This notification will include the new fees and any other relevant changes. Customers must review and agree to the updated terms and subscription fees to renew their subscription for another term.

Agreement to Updated Terms

By renewing their subscription, customers agree to the updated subscription fees and terms of service. If customers do not agree with the new fees or terms, they may choose not to renew their subscription without any penalty.

Right to Terminate

We may suspend or terminate your right to use ClimateTab™ and terminate these Terms of Service immediately upon written notice to you for any material breach of these Terms of Service or of the Agreement, including any breach of the “Account Access and Login Credentials” section above or of Sections 2.3 to 2.5 of the Agreement.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Oman. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Contact Us

For any questions or concerns regarding these Terms of Service, you may contact us using the following details:

ClimateTab Support Team
support@climatetab.com

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